My Co-op Career | Case Study

Overview

The Co-op has experienced one of the most successful turnarounds in UK business history. At the heart of this journey has been a commitment to their circa 70,000 colleagues every step of the way. Fundamental to this was the development with RP Global of My Co-op Career.

My Co-op Career is a framework which captures all opportunities created for their colleagues to get on in the business and flourish across the Co-op. These opportunities include learning, developing and career progression.

For My Co-op Career, we created three pathways, Core, Boost and Excellence which were developed to provide colleagues with the core fundamentals of their roles, a development platform for those wanting to take the next step in their career and the opportunity to excel in their current roles.

My Co-op Career provides colleagues with visibility and choice in terms of what they want to achieve. My Co-op Career has expanded throughout the Co-op across Food, Funeralcare, Logistics and HR.

Through launching My Co-op Career across the different businesses, the Co-op have been able to provide more visible options for their colleagues to develop themselves and their careers across the wider Co-op.

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“My Co-op Career has transformed the way our colleagues learn and develop, taking ownership of their future career aspirations and making them happen.”

Head of Learning & Development

Objectives

  • Scalable across the multiple Co-op businesses.

  • Enabling choice with transparent career pathway structure.

  • An industrial-scale talent pipeline.

  • Mapping all learning and opportunities available to help colleagues find the route they want to take.

  • Easily accessible bite-sized modular learning.

  • Innovative approach including a brand-new virtual reality learning showcasing store walk and operational standards.

Results

  • One year since the launch of the boost pathway, over half of the 2200 colleagues who took part were promoted.

  • Over £900,000 saved on waste across 542 stores.

  • Payroll saving of nearly half a million per annum through an increase in internal promotion versus external.

  • 51% saving on induction costs.

  • Over the course of a year, a store will generate more than a week’s extra revenue with a My Co-op Career Store Manager in place.

Awards

  • HRD Awards Winner ‘Distinction in Talent Management’.

  • HRD Awards Winner ‘Distinction in Innovation through Technology’.